Returns & Exchanges
We take pride in the quality of our tea. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened items and accessories.
1
Initiate Request
Email our support team with your order number and the reason for the return.
2
Package Items
Ensure the tea is in its original, unopened packaging to qualify for a full refund.
3
Ship Return
Affix the provided prepaid shipping label and drop the package at any authorized carrier location.
4
Receive Refund
Once inspected, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing